Non-Accredited Training Courses

NON-ACCREDITED TRAINING PROGRAMS

We take great delight in the freedom and flexibility of developing customised training to the finest detail and don’t believe in our clients investing in ‘training out of a box’; 9 times out of 10 it will not suit their needs. Instead, we want you to tell us what your training requirements are so that we can put a package together that is designed and fitted to your company and staff using the programs below as a guide.

Business Training and Professional Development

• Be an A+ Admin Assistant
• How to take meeting minutes
• Improve your writing skills
• Understanding Business Etiquette
• Communicate Effectively
• Managing Customer Service Excellence
• Time Management
• How to Write Reports and Proposals
• Understanding Business Ethics
• Build your Self-Esteem and Learn to be Assertive
• Confident and Competent Public Speaking

Computer Training

• Microsoft Office Suite including Word, Excel, Outlook, Power-Point (All versions & levels)
• MYOB
• QuickBooks

Human Resource Training

• Conflict Resolution
• Anger Management
• Managing Change Effectively
• Selecting the Right Candidate (Behavioural and Performance-based Techniques)
• Developing Staff Inductions
• Employee Performance Management
• How to Conduct Performance Reviews
• Stress Management
• Teams that Work!
• Resolving Employee Disputes
• Managing Anger and Violence in the Workplace
• Creating a Workplace Free from Harrassment
• Celebrating Diversity

Leadership/Management Training

• How to Budget and Manage Money
• So…you want to be a Manager!
• Motivating your Team
• Effective Coaching Skills
• Delegation – Getting it right!
• The Nuts and Bolts of Managing Inventory
• Making Meetings Work
• Negotiating to achieve results
• What is Project Management?
• Supervising Others for Success
• Developing Teams that Kick Goals

Sales and Marketing Training

• Building Relationships for Success in Sales
• Sales Presentations that will blow them away!
• How to Overcome Objections
• How to Sell Smarter
• Prospecting for Leads
• Telemarketing – Using the Telephone as a Sales Tool